Broil King Barbecue Grill WARRANTY

The OMC Warranty is effective from date of purchase and is limited to the repair or replacement of parts at no charge which prove to be defective under normal domestic use. This warranty is extended only to the original purchaser as indicated on the warranty registration and applies only to products sold at retail and only when used exclusively by the purchaser in country where purchased. Please consult your OMC owner's manual for full details.

	Imperial, Regal and Sovereign	Baron, Signet and Monarch	Gem	Porta-Chef	Keg	Smoke
Stainless Steel Lid Components	Lifetime	Lifetime
Porcelain Steel Lid Components	Lifetime	Lifetime
Cast Aluminum Cookbox / Components	Lifetime	Lifetime	10 Years	10 Years
Stainless Steel Cookbox	Lifetime
Porcelain Steel Cookbox		10 Years
Steel Cookbox					10 Years	5 Years
Porcelain Coated Steel Grids			2 Years	2 Years
Cast Iron Grids	2 Years	2 Years	2 Years	2 Years	2 Years
Stainless Steel Grids	5 Years	5 Years				2 Years
Flav-R-Wave / Heat Tent - Stainless Steel	5 Years	3 Years
Main Burners	10 Years	10 Years	3 Years	3 Years		5 Years
Oval / Pan / Rear Burner	10 Years	10 Years
Side Burner	2 Years	2 Years
SS Cart Components	5 Years	5 Years
Remaining Parts & Paint	2 Years	2 Years	2 Years	2 Years	2 Years	2 Years

 

WHAT IS NOT COVERED

Any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper installation or improper maintenance or service, or failure to perform normal and routine maintenance, including but not limited to damage caused by insects within the burner tubes, as set out in the owner's manual. Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes or tornadoes, discoloration due to exposure to chemicals either directly or in the atmosphere.

Shipping or transportation costs. Removal or re-installation costs. Labor costs for installation and repair. Cost of service calls. Liability for indirect, or consequential damages. Gas grills deemed to be used as a communal amenity or gas grills not directly used and maintained by the purchaser.

 

WARRANTY CLAIMS

All warranty is handled directly by OMC. If your grill is not registered, we require the following information to complete a claim: Model Number, Serial Number (include hyperlink to faq on how to find the model and serial number) and proof of purchase (copy of sales slip or invoice). Please note - in some case, we may require parts be returned to OMC Warranty Department, shipping charges prepaid.